We offer 100% satisfaction guarantee on our merchandise. If for some reason you are unhappy with your purchase, we will accept your return. No Question asked. We will exchange the merchandise or issue a refund as soon as we receive the product. We do not apply any Restock charges, but you will pay the shipping back. Send the unused merchandise in its original packaging, inside the package write your order number and full name. Send it with a carrier of your choice we recommend USPS or EMS. Make sure you get a tracking number for the delivery so we know where the package is, also we recommend insurance, so that you are protected in case the package is lost or damaged in transit. After you finish delivering the package please send us the tracking number so we know when the package will arrive.
Important: Do not send the package back to the address you get it from. We have a different address for return; please contact us for an exact address.
If a package does not arrive at its destination within a reasonable time (7 to 10 days) by the date it was shipped ,a claim must be filed through the United States Postal Service. The customer can file the claim. The customer will be reimbursed for the price of the order. The customer WILL receive the refund from the United States Postal Service after the appropriate paperwork has been filed. The United States Postal Service handles all refund inquiries. All our Shipments are insured and we will help you getting your money back as soon as possible.